Con-Sol

Non-Standard Terms & Requests. For managed security service providers (MSSPs) and regulated organizations, change control isn’t just a process—it’s a governance requirement. NSTAR brings structure, accountability, and compliance to every exception, amendment, or enhancement.

From the moment a request is submitted, NSTAR provides a structured, auditable workflow that guides the change through each approval stage. It begins with the Submitter, who initiates the request for service modification—be it a custom configuration, revised delivery schedule, or an SLA adjustment.